Shipping

Shipping & Returns

Stock Availability
Subject to stock availability and clearance of payment. We endeavour to send your order out within 2 working days from the point of placing an order. Orders will not be despatched on Saturdays, Sundays or public holidays. If there is to be any additional delay we will of course, notify you of this immediately. We endeavour to get you your delivery within 4-6 working days. Unless of course you select Next day delivery, then it will be 1-2 working days.

For the UK we only ship to addresses in the United Kingdom and are not able to ship to PO Boxes, British Forces Post Office (BFPO), Channel Islands or Isle of Man.

 

UK Shipping

 

Destination

Price

Delivery From Despatch Date

United Kingdom

Free over £50.00 Spend

3-5 Business Days

UK Standard delivery for Small Parcel

£4.95

3-5 Business Days

UK Next Day Delivery for a Small Parcel

£7.65

1-2 Business Days

Free shipping on orders over £45.00 Standard rate shipping applies (4-6) days

International Shipping

Destination

Price

Delivery from Despatch Date

Intl Tracked and Signed Europe

£10.80

4-8 Business Days

Intl Tracked USA, Canada, Australia, NZ, Rest of World

£15.50

10-21 Business Days

 

International Delivery

Our international delivery costs are based on a maximum weight of 1kg. This will be sufficient to cover most typical orders of 2-3 items. However, should the weight of the package exceed 1kg then we reserve the right to increase the delivery charge accordingly.  In the event that this occurs we will contact you prior to despatching the item.

Our international orders are despatched on a duty unpaid basis.  Please be aware that recipients outside of the European Union may be subject to import duties and taxes, which are applied when it reaches the delivery destination relevant to that country. . Please note that we have no control over these charges and we cannot predict their amount. You will be responsible for payment of any such import duties and taxes. Please check with the relevant authorities of the country in question before placing an order. 

You must comply with all applicable laws and regulations of the country for which the Products are destined. We will not be liable or responsible if you break any such law.

Returns

  1. Cooling off period

You have the right to return the product (in it's original state with all tags attached) within 14 days from receipt of your order and receive a full refund. If you paid extra for express delivery, you will only be refunded the standard delivery charge (£3.00). Return postage costs are the responsibility of the customer unless faulty.  

  1. Cancellation

If you have placed an order but then wish to change or cancel it, please contact us via email sales@madlymotorsport.com as soon as possible quoting your order number. Providing the order has not already been despatched we will make any changes requested. However, if the order has already been processed this will not be possible, in this instance please follow the normal returns procedure.

  1. Unwanted Products - Refund or Exchange

If you change your mind about your purchase, please return the unused goods to us with the original packaging and all tags attached within 30 days and we will offer you an exchange or a refund. Please pop the original despatch note in and advise us what you wish to do and the reason for return. 

  1. Sale Items

Sale items should be returned within 7 days of receipt and will qualify for an exchange only. This does not affect your usual consumer rights, including your right to claim a refund, replacement, repair or compensation where the goods are faulty.

  1. Faulty/Not as Described Items

Every item we sell is carefully inspected before it is shipped. If the merchandise is defective or damaged upon receipt please contact us immediately on email us at: sales@madlymotorsport.com

If you consider that any product we have supplied has been damaged in transit or is faulty or mis-described, please notify us using the contact us at: sales@madlymotorsport.com

We will, subject to availability, replace the item immediately upon receipt. If stock is unavailable we will refund the full purchase price of the item and any postage incurred by the customer. The shipping of any returned goods remains the responsibility of the customer.

  1. How to Return an Item

The item is your responsibility until it reaches us so for your own protection we strongly recommend that you send the parcel using a recorded/tracked delivery service that insures you for the value of the goods. We cannot refund return items lost in the post.

Please return all unwanted products for either an exchange or refund to the following address:

MadlyMotorsport Returns – MadlyMotorsport, 44 Northcroft Road, Egham, Surrey. TW20 0EA

Unfortunately we will only refund any postage costs incurred by the customer when returning items to us to the value of £3.00.